FAQ
Frequently asked questions
Does bud work offline?
Yes — fully. bud is offline-first. Every feature works without an internet connection: creating accounts, recording transactions, building budgets, tracking goals. Sync is optional and is the only feature that requires the internet.
How much does bud cost?
bud is free to download, and cloud sync across your devices is included at no cost. An optional Premium subscription unlocks unlimited accounts, categories and goals, detailed statistics and charts, and full CSV import & export. The current Premium price is shown inside the App Store or Google Play before you confirm, and you can cancel anytime.
How do I cancel my subscription?
Subscriptions are billed by Apple or Google, so cancel through them: on iOS, Settings → [your name] → Subscriptions → bud → Cancel; on Android, Play Store → Profile → Payments & subscriptions → Subscriptions → bud → Cancel.
Does bud connect to my bank?
No. bud is a manual tracking tool. There is no bank login, no Plaid, no Open Banking, no screen-scraping. You enter transactions yourself, and your bank credentials never touch our servers.
How is my data secured?
On your device, data lives in an encrypted local database (SQLite via Drift). When sync is enabled, data is transmitted over TLS 1.2+ and stored in Supabase with row-level security policies that restrict access to your authenticated account only.
Can I export my data?
Yes. Everyone, including free users, can download a JSON copy of their data (Settings → Data Management → Download my data): your profile, display and privacy settings, accounts, categories, goals, budgets and transactions. CSV export (Settings → Data Management → Export Data) is a Premium feature and covers your transactions, accounts, categories, budgets, and goals. You can also request a free machine-readable copy by emailing privacy@bud.digitau.eu; we respond within 30 days.
How do I delete my account?
In the app: Settings → Profile → Account → Delete account. Or by email at privacy@bud.digitau.eu. Live data is purged immediately; deleted data remains in encrypted backups for up to 30 days. See the dedicated page at /delete-account.
What platforms does bud support?
iOS (iPhone and iPad) and Android. Built with Flutter for a consistent experience across both.
How do I report a bug or request a feature?
Email support@bud.digitau.eu. Include your device model, OS version, and the bud version (shown at the bottom of Settings). We read every message.
Where is bud made?
bud is built by Digitau OÜ in Tallinn, Estonia. Our servers run in the European Union.
Still have a question? Email support@bud.digitau.eu.